Cleaning questions, clearly answered

Cleaning service FAQs. Straight answers.

Pricing, supplies, policies and what each service includes—organized so you can find the right answer quickly and get back to your day.

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General questions

How much does home cleaning cost in Malta?

MaltaClean starts at €15 per hour for regular cleaning with the launch offer. Deep cleaning and move-in/out cleaning are €18/hr, post-construction cleaning is €20/hr, and ironing service is €15/hr. The final price depends on your home size and the service you choose — get an instant quote in our booking form.

Is MaltaClean a registered cleaning company in Malta?

Yes — MaltaClean is a cleaning company based in Malta, serving homes, offices and short-lets across Malta and Gozo. Unlike marketplaces that match you with anonymous contractors, our cleaners are employed directly, vetted, and background-checked.

Are your cleaners employed or contractors?

All our cleaners are fully employed by MaltaClean — never subcontracted. They are Latin American professionals, vetted, trained, and background-checked. You'll always know who is coming to your home.

Do you bring cleaning supplies, or do I provide them?

We bring all our own professional supplies and equipment — eco-friendly products, microfiber cloths, vacuums, mops. You don't need to provide anything unless you have specific preferences. Just let us know in the booking notes.

Which areas of Malta do you serve?

We serve all of Malta — Valletta, Sliema, St Julian's, Mellieha, Mosta, Birkirkara, Qormi, and everywhere in between. If your address is on the Maltese islands, we can usually accommodate it. Confirm coverage in the booking form.

What if I'm not satisfied with the cleaning?

If something isn't right after your clean, let us know. We'll work with you to make it right — that's our commitment to quality.

Can I book a one-time cleaning, or do I need a recurring plan?

Both. Book a single deep clean, move-in clean, or post-construction clean whenever you need it. Regular one-off and recurring plans currently share the €15/hr launch rate, and you can cancel a plan anytime.

How do I cancel or reschedule a booking?

Cancel or reschedule up to 24 hours before your appointment at no charge. Within 24 hours, a 50% fee applies. You can manage bookings via WhatsApp, email, or our employee portal. No long-term contracts.

Service guide

Regular Home Cleaning in Malta

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What's the difference between regular and deep cleaning?

Regular cleaning maintains your home's cleanliness on a recurring basis — dusting, vacuuming, mopping, kitchen and bathroom surfaces. Deep cleaning goes further: behind appliances, inside cabinets, grout scrubbing, and hard-to-reach areas.

Do I need to be home during the cleaning?

No. Many of our clients prefer to be away. You can provide access via key handover, concierge, lockbox, or building reception. Just let us know your preferred access method when booking.

Can I pause or cancel my recurring plan?

Yes. Recurring plans are flexible — pause for holidays, skip a week, or cancel anytime. No long-term contracts. Just give us 24 hours notice for changes.

Will I get the same cleaner every time?

We aim for consistency. You'll typically have the same team member for your regular cleans, so they learn your home and preferences. If they're ever unavailable, we'll send a trained replacement.

Service guide

Deep Cleaning in Malta

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How long does a deep cleaning take?

A typical 2-bedroom apartment takes 4-5 hours. Larger homes or properties that haven't been deep cleaned recently may need 6-8 hours. You'll get an estimate when booking based on your home size.

Do I need to provide cleaning products?

No. We bring all professional-grade, eco-friendly products and equipment. If you have specific products you'd like us to use (e.g., a preferred brand or allergy-sensitive option), just note it in the booking.

What's the difference between deep cleaning and regular cleaning?

Regular cleaning (EUR15/hr) maintains your home with the basics - surfaces, floors, bathrooms, kitchen wipe-downs. Deep cleaning (EUR18/hr) adds the hard jobs - behind and under appliances, inside cabinets, grout scrubbing and descaling, baseboards, light fixtures and interior windows. Most homes need a deep clean every 3-4 months, then regular cleaning maintains it.

How often should I book a deep clean?

Most Malta homes do well with a deep clean every 3-4 months, especially before or after summer (dust, humidity, guests). If you're on a recurring plan, alternating a deep clean in quarterly keeps grout and appliances under control.

What's the difference between deep cleaning and post-construction cleaning?

Deep cleaning focuses on accumulated dirt, grime, and neglected areas in a lived-in home. Post-construction cleaning removes construction dust, debris, and residue from renovations or building work.

Can I book a deep clean as a one-off?

Absolutely. Deep cleaning is a one-off service — no recurring commitment required. Many clients book a deep clean first, then switch to a regular maintenance plan.

Service guide

Move-In / Move-Out Cleaning in Malta

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How far in advance should I book a move-out clean?

Book at least 3-5 days before your handover. This ensures availability and gives you buffer time. Same-day or next-day bookings are sometimes possible — check availability in the booking form.

Do you provide a receipt or certificate for my landlord?

Yes. We provide a detailed receipt confirming the property was professionally cleaned. Many landlords and estate agents in Malta accept our service as meeting end-of-tenancy cleaning requirements.

What if my landlord isn't satisfied with the clean?

If your landlord identifies any issues after the clean, let us know. We'll work with you to address them — we want your deposit back as much as you do.

Can you clean while I'm still moving out?

Ideally, we clean after the property is empty. However, we can work around furniture or boxes if needed. Let us know the situation when booking.

Service guide

Post-Construction Cleaning in Malta

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Why is post-construction cleaning more expensive?

Construction dust is extremely fine and pervasive — it requires specialist techniques, heavier-duty products, and more time than regular or deep cleaning. The €20/hr rate reflects the specialised equipment and expertise needed.

How soon after construction can you clean?

We recommend booking 1-2 days after all construction work is fully complete. This ensures all trades have finished and no new dust will be created. We can clean sooner if needed, but residual dust from ongoing work may occur.

Do you remove construction debris?

We remove light debris (packaging, tape, offcuts). Heavy debris (bricks, tiles, timber) should be removed by your contractor. We focus on the fine cleaning — dust, residue, and making the space spotless.

Can you clean during snagging or final inspections?

Yes. Many property developers and contractors book us for pre-handover cleans. We can coordinate with your project timeline. Contact us for larger or commercial projects.

Service guide

Ironing Service in Malta

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Do you collect and deliver?

Our ironing service is performed on-site at your home using your iron and ironing board. If you need collection/delivery, contact us to discuss availability in your area. The service is priced by the hour — most loads take 2-3 hours.

Can you iron delicate fabrics?

Yes. Our team is trained to handle silk, wool, linen, and synthetic blends. We adjust temperature and technique per fabric. Just flag any special care items when booking.

Do I need to provide an iron and board?

We prefer to use your iron and board as they're set up for your space. If you don't have equipment, we can bring our own — just let us know when booking.

Can I combine ironing with regular cleaning?

Yes. Many clients add ironing to their regular cleaning plan. Book the ironing-only service, or select ironing as an add-on within a regular cleaning visit. The choice is yours.

Service guide

Airbnb & Short-Let Cleaning in Malta

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How fast can you do a turnover?

Standard turnover is done within 3-4 hours of guest checkout. Same-day rush service is available for +€10 if you have same-day check-ins.

Do you provide linen and towels?

Host Plus and Premium include changing linen and towels using the supply stored at your property. If you need us to provide or launder linens, contact us to arrange it separately.

Can you manage multiple properties?

Yes. We service hosts with 1 to 10+ properties across Malta and Gozo. We can set up recurring schedules and provide a dedicated property setup in our system.

Do you offer recurring schedules?

Absolutely. We can schedule cleanings based on your booking calendar, ensuring every guest arrives to a spotless apartment.

What areas do you cover?

We cover all of Malta and Gozo. Pricing varies by property size and location.

How do I book?

Use the instant quote calculator on this page: pick your tier, bedrooms and add-ons, then submit the booking form directly — no WhatsApp needed. We confirm your slot by email, usually within a few hours. You can also call us at +356 99962381.

Do you integrate with Airbnb, Booking.com, or Vrbo calendars?

Yes — iCal sync is included free with every cleaning, not a paid add-on. Connect your calendar in 60 seconds and we auto-create cleanings on every checkout. We sync every hour, send you WhatsApp + email confirmations, and auto-cancel when a guest cancels. While platforms like Hostaway charge €11+/month for this, ours is included.

What if a guest cancels last minute?

If the booking disappears from your iCal feed (guest cancels, date change), the cleaning is auto-cancelled and you and your cleaner are notified immediately. No wasted trip, no manual cancellation needed.

How much does it cost?

Flat per-turnover pricing: €35 (Essential), €48 (Host Plus), or €55 (Premium) for a 1-bedroom. Pricing scales with bedrooms (2BR, 3BR, 4BR available). No subscription, no listing fees, no per-booking commission. You only pay for cleanings we actually do.

What languages does the team speak?

Our cleaners are native Spanish speakers with working English. Communication goes through WhatsApp so you can write in whatever language is easiest for you — Samuel, our ops manager, coordinates the translation if needed.

Still have a question?

Reach our team directly, or start a booking to see the options for your home.